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Managing Multigenerational and Intergenerational Employees
Multigenerational training for your organisation can help bring together employees ranging from Gen Z to Baby Boomers to provide clear communication, synergies and a supportive work environment.
Educating Matters offer professional training for intergenerational teams, offering one-to-one consultations, to training seminars and online webinars over Zoom – helping your teams to bridge their gaps and creating a thriving place to work.
Sarah is an age inclusion consultant, speaker, and brand marketer on a mission to challenge ageism and encourage businesses to retain, retrain and value 50+ talent.
With a background in interim leadership and brand transformation, she pioneers “intergenerational alchemy” to reimagine talent and reengineer roles for today’s multigenerational workforce. She tackles systemic issues like the female brain drain and the underrepresentation of older workers. Through strategy, storytelling, and inclusive design, she helps brands future-proof their teams by bridging generational divides.
We offer corporate training for multi generations including:
Silent (people born between 1928 and 1945)
Baby Boomers (1946-64)
Generation X (1965-80)
Millennials (1981-96)
Generation Z (1997-2012)
What is Included in Multigenerational Training For Employees?
Educating Matters provides training in the form of seminars, webinars, consultations and workshops to help create quality collaboration between different generations at work.
Why is Intergenerational Training For Corporates Important?
Interestingly, there are now 5 different generations working in a typical organisation. This creates generational diversity within a company.
Whilst employees may have previously retired at ages 60 or 65, today due to good health and medicine, it is not uncommon to continue until 70 or 75. This is matched with a surge of Gen Z employees who enter the workforce with different views and more experience using digital and technology.
In fact, EY mention that 30% of their workforce is GenZ, with a medium age of 30.
Being able to integrate and merge the skills of these multiple generations is of paramount importance for corporate firms and organisations.
Where there might be clashes of culture, business styles or attitudes, the opportunity to carry out more formal multigenerational training can prove to be hugely successful, building bridges, increasing understanding and creating a more productive and collaborative work environment.
Working internally is one thing, but understanding how the skills of different generations might mutually help their customer base and clients is also valuable.
In some places, training can close this gap and take the best qualities from all generations, whether it is business approach or uses of technology and brings these together successfully.
What Are Typical Challenges of Multi-Generational Teams?
Teams may struggle with:
Different attitudes towards technology and communication
Varied expectations around flexibility, leadership or feedback
Conflicting views on work–life boundaries
Misinterpretations rooted in tone or communication style
Differences in confidence, seniority or experience
Contact Us To Discuss Training For Different Generations In Your Organisation
“It really made me feel like I can do this and gave me a structure to work from. The presenter was hugely knowledgeable and I felt like I trusted her. Probably one of the best webinars on the subject that I’ve come across so far.”
UBS
“We had over 1500 participants dial in, of those that stayed on the line to vote – we had a 99% satisfaction rate which is pretty fab! As they’re a tough crowd to crack. Educating Matters helps colleagues to develop a more practical and positive attitude to approaching their concerns and difficulties.”
DWP
“Rachel is an amazing professional with innovative thinking. It is a pleasure to work with her. The sessions, she is delivering, on topics such as positive parenting, motivation, resilience, confidence, transition and many others to support our colleagues, have a great content and are full of simple practical advices. The feedback, received from parents and carers, is that Rachel’s sessions helped them to better understand and support their children in everyday life.”
Barclays
“I feel so grateful to work for a company that values, encourages and supports employee networks. Following the session our parents are feeling empowered to immediately change the conversations with their children. I know that this session’s positive effects will be felt not only at home but in the workplace too.”
Centrica
“Rachel was very easy to talk to and quite relatable. She used experiences from her own life to put things into context and was very open and honest. She was able to give more tailored suggestions and she followed all this up with an e-mail covering the resources we had discussed. I found the whole experience extremely helpful.”
Accenture
“I loved your honest and candid approach and what really stuck with me is the plethora of specific examples you have used to illustrate the practical techniques you taught us. That really brought it to life for me. All the lessons are equally applicable to work and personal relationships, so I will definitely be using them.”
EY
“Thank you so, so much for an exceptional session last week! As was evident in the chat panel, the level of engagement was absolutely brilliant.”
Capgemini
“Working with Educating Matters has been an absolute pleasure. The experience and knowledge is invaluable and presentation and delivery first class. Sky will be hosting many more sessions and I thoroughly recommend for your networks. “
Sky
“The feedback from my colleagues was absolutely fantastic, people were really impressed by the combination of well-researched, evidence based solutions and personal experience of raising children, I wouldn’t hesitate to recommend to anyone or any business that wants to ensure that colleagues and clients are given access to the highest quality learning and development tools.”
Browne Jacobson
“Fantastic to work with and delivered huge value to HSBC. The style, approach and knowledge is very impressive. She is accommodating to our needs and passionate about what she does. We have had amazing feedback on her sessions internally.”
HSBC
“A personal and sincere thank you for the vibrant, energetic and inspirational way in which you share and educate. Neurodiversity remains so misunderstood and to hear someone speak with such insight and intelligence is a joy.”
Deutsche Bank
“Attendants loved the workshop ran by you. The presentation style was very engaging and the content was insightful at breaking down the ways in which we communicate with others. High interactivity and good examples as well as actionable learnings. Attendants loved the fact there was a lot of material they could go away and read more about as well as simplifying the scientific explanations really helped.”
TikTok
“It was a great opportunity to stop and think about the way I’m working and how others in the business are. It made me feel more able to speak about it with colleagues.”
Superdrug
Pricing
Pricing depends on the session type, group size and whether it is delivered online or in person. Please contact us to get a personalised quote.
Sessions can be delivered live online, in person (UK), or as hybrid events. Recordings and follow-up resources can also be provided.
Who Is Training For?
Our training is ideal for all stakeholders of an organisation including managers, employees, shareholders, HR teams and more.
Frequently Asked Questions
What Does it Mean To Work With Different Generations?
Today’s workplace is uniquely multi-generational, often including Baby Boomers, Gen X, Millennials and Gen Z. Each group brings different strengths, communication styles, working habits and expectations — all shaped by the world they grew up in.
Working effectively across generations means recognising these differences, appreciating the strengths each group offers and learning how to adapt communication so everyone feels included and understood.
Educating Matters’s approach focuses on real-life examples, practical tools and simple shifts that improve everyday interactions.
2. Can the training be tailored to our company?
Yes. Rachel adapts sessions to fit your working environment, sector, and team challenges.
3. Do you offer global and virtual sessions?
Absolutely. Training can be delivered live online, in-person or hybrid, depending on your needs.
4. What outcomes can we expect?
Improved communication, stronger collaboration, fewer misunderstandings and a more connected workplace culture.
5. How long are the sessions?
Most popular is the one-hour live session with Q&A, with longer workshops available.
6. Can leaders and managers benefit from this?
Yes — leadership teams often gain the most insight and apply the tools immediately.
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