Thank you so much for your beneficial advice and tips. The main point you made that resonated the most with was empathising with my child and voicing that empathy to her…I found that every time I did this, it defused the tension very quickly. I also get quite surprised by that result each time ……and asking myself, how did I never think of this? I really enjoyed the sessions I attended and loved how open you were about your own frustrations and successes with your children.